The Riverhead Story:

Unraveling EDI  Complexity for Business Success

In the ever-evolving digital landscape, efficient data exchange is the lifeblood of business. Yet, for many companies, the world of Electronic Data Interchange (EDI) can feel like a tangled web of complexities, particularly when integrating powerful platforms like the Cleo Integration Cloud (CIC). This was the challenge that sparked the founding of Riverhead in 2019 by  Ernie Rivera, who, after honing his skills as an EDI developer and systems architect since 2004, recognized a profound need for clarity and simplicity in the integration space.

We saw countless organizations grappling with the intricacies of EDI integration projects  – the lengthy implementations, the unexpected roadblocks, and the sheer frustration of trying to get disparate systems to speak the same language. We knew there had to be a better way, a more streamlined path to achieving seamless data flow and unlocking true business potential.

Our vision was simple yet profound: to help companies thrive with their EDI integrations by unraveling and simplifying these inherent complexities.  We believed that with the right approach, even the most robust systems like CIC, SAP, ERP, and online database interfaces such as Snowflake, could be integrated with clarity and efficiency.

From day one, Riverhead committed to a foundational principle that has guided every successful project since we understand you first. We don't just dive into the tech; we take the time to truly grasp your organization's unique operations, your business goals, and the challenges you face. Only then do we delve into your technological capacities and, crucially, the requirements your trading partners expect.

This people-first, technology-second approach has been the cornerstone of our consistent success. By gaining a holistic understanding, we're able to design and implement EDI solutions that aren't just technically sound, but are also perfectly aligned with your business needs. We transform what can be a daunting process into clear, concise, stable, scalable solutions and predictable results, allowing our clients to focus on what they do best: growing their business.

Today, Riverhead stands as a testament to that initial vision. We've helped numerous companies navigate the intricacies of EDI with confidence, turning integration challenges into opportunities for enhanced efficiency, stronger partnerships, and undeniable growth.